UNFI Media Statement as of June 26, 2025
We have safely restored the core systems our retail customers and suppliers use to do business with us, and the incident has been contained. With our electronic ordering and invoicing systems back online, we are delivering products to grocery stores across our network at more normalized levels. We are grateful to all our customers and suppliers for their patience and partnership as our UNFI associates continue working to support their needs.
For additional information, please view our 8-K.
UNFI Media Statement as of June 15, 2025
UNFI is receiving orders and delivering products to our grocery store
customers across North America. Over the past few days, we’ve made significant
progress toward safely restoring our electronic ordering systems, which will
allow us to serve the customers that order through these systems in a more
automated way and continue to increase our operational capacity. We are also
using alternative processes to ensure our customers receive the products they
need while we continue making progress to restore our technology capabilities.
Our customers, suppliers, and associates remain our highest priority, and we
are working closely with them every step of the way.
UNFI Media Statement as of June 13, 2025
We have continued to make steady progress to safely restore our systems
throughout the week and are now shipping and receiving products out of the
vast majority of UNFI distribution centers. We expect to gradually increase
our operational capacity over the next few days, including the ability to
accept electronic orders. We will also continue to use manual workarounds to
meet our customers’ needs wherever necessary.
The investigation is ongoing with the support of leading forensics experts.
Our customers, suppliers, and associates remain our highest priority, and we
are sharing updates with them every step of the way.
UNFI Media Statement as of June 11, 2025
We continue working steadily to safely restore our systems and provide the
services our customers and suppliers know and expect from us. As of today,
we're gradually bringing our ordering and receiving capabilities back online,
with the goal of further increasing our capacity over the coming days. The
investigation is ongoing with the support of leading forensics experts. Our
customers, suppliers, and associates are our highest priority. We continue to
work closely with them to minimize disruptions as much as possible.
UNFI Media Statement as of June 9, 2025
We have identified unauthorized activity in our systems and have proactively
taken some systems offline while we investigate. As soon as we discovered the
activity, an investigation was initiated with the help of leading forensics
experts and we have notified law enforcement. We are assessing the
unauthorized activity and working to restore our systems to safely bring them
back online. As we work through this issue, our customers, suppliers, and
associates are our highest priority. We are working closely with them to
minimize disruption as much as possible.
Media Contacts
For inquiries, please contact:
Kristen Jimenez
[email protected]
and/or
Grace Turiano
[email protected]
Source: United Natural Foods, Inc.